Question
The Lenovo Refurbishing Center repairs used laptops that are returned under warranty. The center receives and processes, on average, 50 laptops per day All laptops
The Lenovo Refurbishing Center repairs used laptops that are returned under warranty.
The center receives and processes, on average, 50 laptops per day
All laptops are tested upon receipt: 40% are immediately rejected, and the remaining 60% are sent to the refurbishing area
On average, there are 15 laptops in the testing area waiting or being worked on
On average, there are 11 laptops in the refurbishing area waiting or being worked on
What is the average throughput time for all laptops entering the system
What is the average throughput time for a laptop that goes through both testing and refurbishing? Suppose Lenovo wants this time to be less than one day. Are they currently meeting this performance goal?
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Project management the managerial process
Authors: Eric W Larson, Clifford F. Gray
5th edition
73403342, 978-0073403342
