The letters plc at the end of the name of a business in the United Kingdom implies which of the following?

Select one:

a. The owners of the business have unlimited liability for the debts incurred by the business.

b. It is a company listed on a stock exchange.

c. It is a company with a legal personality separate from that of its owners.

d. The company owns one or more subsidiaries.

What is a mission statement?

Select one:

a. A statement of the financial results of an organisation for the year.

b. A list of people or bodies who fund the organisation.

c. A statement of the organisation's intended role in making its vision a reality.

d. A tape recording which self-destructs in five seconds.

A cinemacompanyhas made it a corporategoal to improve accessibility for customers with disabilities.

Which of the following would be a useful Key Performance Indicator for this goal?

Select one:

a. Development of a policy on accessibility.

b. Percentage of film showings for which audio-descriptions are available.

c. Total expenditure on upgrades to cinema facilities.

d. Percentage of respondents to a standard marketing questionnaire who reported that they have a disability.

A manufacturing company has selected "number of standard parts per million rejected by customers" as a key performance indicator. To which of the following goals is this most directly relevant?

Select one:

a. To improve product quality.

b. To improve employee job satisfaction.

c. To reduce the amount of toxic emissions into bodies of water.

d. To increase sales volumes.

The S.M.A.R.T. acronym for performance targets was created by George Doran in 1981. What does S.M.A.R.T. stand for?

Select one:

a. Sustainable, Maintainable, Attainable, Regainable and Trainable.

b. Sustained Measurement for All Relevant Topics

c. Shocking, Mortifying, Acceptable, Reasonable, Tremendous.

d. Specific, Measurable, Assignable, Realistic, Time-related.

Which of the following pairs of authors can be cited as the originators of the Balanced Scorecard for enterprises?

Select one:

a. Berle and Means

b. Hesiod and Homer

c. Kaplan and Norton

d. Marshall and Xu

What are the four aspects of business operations on which objectives, measurement methods and targets are set under the balanced scorecard?

Select one:

a. Assets, Liabilities, Income and Expenditure.

b. Marketing, Purchasing, Sales and Design.

c. Product, Price, Promotion, Place.

d. Financial, External, Operational and Development.

What is the relationship of the directors of a companyto the company itself?

Select one:

a. They are external regulators appointed by the government to set requirements and limits for the company's activities.

b. They own the company.

c. They are employed by the company to manage the business and have overall responsibility for the business.

d. They act as advocates for the company in court cases, provide written legal opinions, authenticate documents, draft contracts and handle the transfer of property to or from the company's ownership.

Which of the following is not one of Shoubu Xu's six factors of production?

Select one:

a. Intellectual force

b. Transport force

c. Financial force

d. Time force

In deciding to use our resources for one purpose we forgo the benefit of using them for something else. What does this give rise to?

Select one:

a. Diseconomies of scale

b. Opportunity cost

c. Diminishing returns

d. Intrasupine retrocardinality