"The M Gallery, a hotel restaurant noted a considerable decline in business for over 2 years prior to the COVID-19 pandemic. As a newly hired management accountant (with the restaurant industry picking up business because restrictions are easing), you have been tasked to put together a customer survey to record inadequacyes in past customers dining experience to inform management moving forward. Required: (4 marks) Suggest 4 possible problems with the quality of the customer experience at the restaurant and 1 related non-financial measure of quality for each