The chief means of conveying messages is oral communication. The advantages of oral communication are speed and feedback. We can convey a verbal message and receive a response in minimal time. If the receiver is unsure of the message, rapid feedback allows the sender to quickly detect and correct it. The major disadvantage of oral communication surfaces whenever a message has to pass through a number of people: the more people, the greater the potential distortion. In an organisation, where decisions and other communiqués are verbally passed up and down the authority hierarchy, considerable opportunities arise for messages to become distorted. Distortion in communication is largely associated with (select 2 answers):
a.A message that is twisted by the sender, through the barrier and on to the receiver
b.A blockage within the channel that makes it difficult to pass through
c.A major disadvantage of oral communication is whenever a message has to pass through a number of people
d.Communication messages being orally passed through a great many people
e.A situation where it is difficult for senders to confirm whether they have received the correct message