The major overriding issue that the company faced was a lack of transparency in its global supply chains. This resulted in unethical practices such as hazardous working conditions, child labor, unfair wages, and corruption. To address this issue, the company has committed to ""complete transparency." This included informing customers about how the company found "the best factories in the world" to ensure the integrity of a factory ". The company also made public the costs of producing its products as well as the working conditions in its factories