The management team of a call center is making some reductions to staff. They must decide between two outbound salespeople and they plan to make their decision based on who has a higher probability of making sales. They know that in the sales business repeat calls to close a sale are common, so the management team will consider the total success rate of up to four calls. Bert has a record of closing on the first call 70% of the time, with the probability of a sale dropping 10% with each successive call. Riley has a record of closing on the first call 56% of the time, with the probability of a sale dropping 5% with each successive call. If Bert and Riley make their sale on the fourth call to any given client (which is depedent on prior events), what is the probability of a sale? Based on their results, whom should management let go and whom should they keep? Your response should be 75 words (1 paragraph). Be sure to reference at least one scholarly source to support your answer. The table below is constructed to help compute the probabilities dependent on one another for making a sale. Data from Excel 1st P 2nd P 3rd P 4th P P Bert 0.7 0.6 0.5 0.4 Riley 0.56 0.51 0.46 0.41