The Management Thinker We Should Never Have Forgotten by Joshua Macht

https://hbr.org/2016/06/the-management-thinker-we-should-never-have-forgotten

Author: Gipsie Ranney Title: Deming's Ideas in the Twenty-first Century - Parts 1 & 2

Author: Gipsie Ranney Title: Deming's Ideas in the Twenty-first Century - Parts 3 & 4

1. Gipsie Ranney's examples of customer research did not include the introduction of...

ice and water in a refrigerator door

cell phones

PayPal

microwave ovens

2. Gipsie Ranney proposed that systems are hard to understand when cause and effect are separated by...

common causes and special causes

Micro System and Macro Systems

time and location

actions and interactions

3. According to Dr. Deming, how many data points are needed to predict the future through the use of a theory?

20

1

10

0

4. According to Gipsie Ranney,...

empirical evidence is never complete

Chanticleer, the rooster, never saw his theory in need of revision

analytical evidence is never complete

Dr. Deming's Forces of Destruction do not apply to education systems

5. Dr. Deming believed people are born with self-respect and joy in learning, which are destroyed by a series of forces of destruction. These forces do not include...

Management by Objectives

meritocracy

profit sharing

grades in school