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The manager of a coffee shop called Perks is interested in determining if a new ordering system that a competitor's store, Cool Beans, has been
The manager of a coffee shop called Perks is interested in determining if a new ordering system that a competitor's store, Cool Beans, has been using might make service time quicker on average at his store. Minor differences in mean service time are to be expected, but a decrease of more than seconds using the new system would be practically significant to the manager of Perks and allow him to conclude the new technology would be useful for his business.
Let mu be the mean service time at Perks and mu be the mean service time at Cool Beans. The manager goes through the pointofsale data and randomly selects a sample of orders from the weekday am shift Group and records the service time. He offers double overtime to one of his employees to hang out inconspicuously in the Cool Beans parking lot to watch the drivethru lane at Cool Beans, recording another service times using its ordering system
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