The manager of the coffee shop hired two employees from the training company to help with communication problems in his shop general.

1.    Customer 1 comes inside the shop and looks around the menu

2. Customer tried to order from the menu However due to the language barrier he could not.

3. Customer and the barista could not communicate how much they tried

4. Customer 2 and the manager walks up to solve the misunderstanding

 What communication channels and techniques will you use and why?

 How will you obtain feedback and check the understanding of the audience?