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The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a Blu-ray player made by the company over the past 12 months are satisfied with their products. Classify the scale of the possible responses to the question "How would you rate the quality of your purchase experience with 1 excellent, 2 = good, 3 decent, 4-poor, 5=terrible?." OA a nominal scale variable OB. an interval scale variable OC. a ratio scale variable OD. an ordinal scale variable
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