The mission of the organization

1. What planning methodologies are utilized?
2. Define and assess the organization's strategy.
3. Identify its customers and/or constituents; and its competitors.

2. The organizational structure and decision-making process.

1. Formal and informal structure
2. Decision-making process.
3. How does the organization manage change?

3. The leadership style?

1. Who are the organization's leaders?
2. Describe the motivational environment.

C. Assess the effectiveness of the organizational communications.

4. Control

1. Describe the control system.
2. Describe the operational controls.
3. What role(s) do information systems play?

5. Innovative managerial practices.

1. How is entrepreneurship encouraged?
2. What ethical dilemmas are faced?
3. What sources of "employee empowerment" are utilized?
4. Role(p) of technology