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The municipal government has established a call centre to answer residents questions on all municipal programs and serving. Which of the following can b sed

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The municipal government has established a call centre to answer residents questions on all municipal programs and serving. Which of the following can b sed as a cost driver to allocate the costs of this call centre to the programs and services that benefit from it? Customer-service agent salaries O Customer satisfaction ratings @ The number of Inquiries per program or service O The number of calis per hour Back Question Menu Submit Assignment Quit & Save La

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