The new processes are in production but need to be monitored. Evaluation and metrics were established in the PMO charter. As a PMO, we need to review these metrics on a consistent basis to ensure maximum efficiency. The metrics produced will have a direct correlation to the goals and key performance indicators identified in the PMO charter. Primer questions for research: What kind of SMART goals can be established to report on? How will metrics be presented? How often will metrics be reviewed? How do you determine who has access to specific information? How often will you revisit the metrics and perform the next gap analysis? How will feedback be collected and logged? Will all metrics be contained in the PMIS? If metrics are showing poor progress, what actions can be taken? The document is an expansion of the metrics section of the PMO charter. It will present the metrics being tracked, how they will be tracked, and how they will be presented to the organization. The document can contain the following sections: Incorporating feedback into current or new processes Metrics Risk factors Project budget size Project duration Project start efficiency Project close efficiency Project impact Organizational goal alignment PMO