The number of accidents at a manufacturing facility has been increasing every year. Most of the accidents are because employees do not follow standard procedures. The company's leaders want to apply systems thinking to find solutions.

Which is the BEST first step when applying systems thinking and which is the WORST first step?

Identify which teams should be evaluated to determine their role in causing the accidents.

Identify and evaluate all the potential consequences for each possible solution.

Identify patterns of employee behavior and examine what influences the patterns.

Identify solutions to solve smaller problems while studying the larger problem.

Which is the BEST way to handle the situation?

Option $1$

Option $2$

Option $3$

Option $4$

Which is the WORST way to handle the situation?

Option $1$

Option $2$

Option $3$

Option $4$