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The number of phone calls per hour each call center representative receives is Poisson distrubuted with the average of 5. Assuming that these numbers are
The number of phone calls per hour each call center representative receives is Poisson distrubuted with the average of 5. Assuming that these numbers are independent for different representatives, provide the best approximation of the probability that 16 representatives will receive at most 90 phone calls in a given hour: use the Central Limit Theorem.
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