Question
The online e-commerce portal flipkart.com accepted the orders, and then cancelled them after an extended period of waiting citing the reason as product not in
The online e-commerce portal flipkart.com accepted the orders, and then cancelled them
after an extended period of waiting citing the reason as product not in stock. Despite the
website still flashing the product as available. The complainant continues: In this case,
they cancelled a order for the Canon 85mm f/1.8 lens because he placed it one day before the
infamous 30% price hike in Canon lenses. Flipkart promptly cancelled his order (because the
difference between the old and new price was Rs. 8,000) and told him the lens was out of
stock, while their website continued to advertise the lens as available, at the new price. It was
evident they did not want to honour his order, despite it being placed in timely fashion before
the price hike. What remedies are provided by IT Act and Indian Contract Act to the
complainant.include relevant section of these acts
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