Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

The operations vice-president of the Regal Bank of Canada, Kristin Wu, has been interested in investigating the efficiency of the banks operations. She has been

The operations vice-president of the Regal Bank of Canada, Kristin Wu, has been interested in investigating the efficiency of the banks operations. She has been particularly concerned about the costs of handling routine transactions at the bank and would like to compare these costs at the banks various branches. If the branches with the most efficient operations can be identified, their methods can be studied and then replicated elsewhere. While the bank maintains meticulous records of wages and other costs, there has been no attempt thus far to show how those costs are related to the various services provided by the bank. Wu has asked for your help in conducting an ABC study of bank operations. In particular, she would like to know the cost of opening an account, the cost of processing deposits and withdrawals, and the cost of processing other customer transactions.

The Windsor branch of the Regal Bank of Canada submitted the following cost data for last year:

Teller wages $150,000
Assistant branch manager salary 70,000
Branch manager salary 85,000
Total $305,000

Virtually all of the other costs of the branchrent, depreciation, utilities, and so onare organization-sustaining costs that cannot be meaningfully assigned to individual customer transactions, such as depositing cheques.

In addition to the cost data above, the employees of the Windsor branch have been interviewed concerning how their time was distributed last year across the activities included in the activity based costing study. The results of those interviews appear below:

Distribution of Resource Consumption across Activities
Opening Accounts Processing Deposits and Withdrawals Processing Other Customer Transactions Other Activities Totals
Teller wages 0 % 75 % 15 % 10 % 100 %
Assistant branch manager salary 10 % 15 % 25 % 50 % 100 %
Branch manager salary 0 % 0 % 20 % 80 % 100 %

The manager of the Windsor branch of the Regal Bank of Canada has provided the following data concerning the transactions of the branch during the past year:

Activity Total Activity at the Windsor Branch
Opening accounts 200 accounts opened
Processing deposits and withdrawals 50,000 deposits and withdrawals
Processing other customer transactions 1,000 other customer transactions

Required:

1. Using the first-stage allocation data and above tables, compute the activity rates for the ABC system. (Round your answers to 2 decimal places.)

2. Not available in Connect.

Next Visit question map

Question 2 of 3 Total2 of 3

Prev

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

The Brazilian Economy Confronting Structural Challenges

Authors: Edmund Amann

1st Edition

0367245272, 9780367245276

More Books

Students also viewed these Accounting questions

Question

In what ways is PHP similar to JavaScript?

Answered: 1 week ago

Question

What is an interval estimator?

Answered: 1 week ago

Question

In bargaining, does it really matter who makes the first offer?

Answered: 1 week ago