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The output of service providers must be consumed immediately, and only a few services can be saved, stored, resold, or returned. Which characteristic feature of

The output of service providers must be consumed immediately, and only a few services can be saved, stored, resold, or returned. Which characteristic feature of services does this best illustrate?

low degree of customer contact

high degree of standardization of outputs

tangibility of outputs

perishability of outputs

uniformity of inputs

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