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The owner of a famous French restaurant in New York City expressed concern about how his employees behave and wants to get them to embrace

The owner of a famous French restaurant in New York City expressed concern about how his employees behave and wants to get them to embrace certain basic principles for service and quality. What would you recommend that the owner do in this situation?
Write a vision statement.
Write a mission statement.
Create a set of core values.
Conduct a SWOT analysis.
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