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The part of the service contract where the service expectations are formally defined and terms are negotiated between the service provider and the facility representative,
The part of the service contract where the service expectations are formally defined and terms are negotiated between the service provider and the facility representative," is the definition of which of the following? Group of answer choices Statement of Work (SOW) Standard Operating Procedure (SOP) Service Level Agreement (SLA) Level of Service (LOS)
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Operations Management Managing Global Supply Chains
Authors: Ray R. Venkataraman, Jeffrey K. Pinto
1st edition
1506302935, 1506302939, 978-1506302935
