The pastor of the FBC Shreveport Chinese Church was the bus driver at the time of the accident. The cause of the wreck was later determined to be an equipment failure. The driver, who was the least hurt, was able, with the help of the people in Meridian, to run a circuit among the three hospitals and constantly check on the FBC people. Communication was critical during this crisis. Parents and family members needed to be notified. Travel arrangements had to be secured. Insurance companies had to be contacted. Ministry needs had to be directed to people able to meet them. Information and misinformation had to be sifted, and media briefings had to be coordinated and prepared for. Although what and how something was said was important, in this situation, the system for saying it was just as important. When a need was expressed, a system had to be in place for the receiver of that information to pass it on to the appropriate person, who could then act. In some ways, a clear system for communication was more important.

What mechanisms do you have in place for ensuring clear communication? Can you provide the answers based on this article?