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The patient experience manager at a local hospital is initiating a PI project to improve overall patient satisfaction for all outpatient departments. This manager is
The patient experience manager at a local hospital is initiating a PI project to improve overall patient satisfaction for all outpatient departments. This manager is providing the budget for the project as well the vision for change. In this situation, the patient experience manager is considered to have what role in this project
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General Management Processes And Action
Authors: David A. Garvin
1st Edition
0072432411, 978-0072432411
