The "plan of care" explicitly identifies the client's unique concerns/requests and seeks to pair them with resources and referrals that might be beneficial. For this you will be creating a plan of care for Amal. In so doing, your plan of care will specify two national/state or local resource (CALIFORNIA) that will help Amal with each of the following concerns:

• Mental health
• Substance and/or alcohol use
• Sexual orientation confusion
• Job skills and/or education

"Mock" Client:

Amal is a 23-year-old Iranian American male who lives in low-income housing with his 57-year-old, Iranian-born mother, Doretha. Doretha is severely disabled. Amal has visited the agency three times to request referrals for services in the area. The agency supervisor asked that you handle his case because of your expertise and experience in providing culturally appropriate referrals/resources for clients.

Amal reports that he has struggled with social anxiety and depression for most of his life. He does not, however, have a formal diagnosis from a licensed professional. Amal did not finish high school but did take the GED test and passed. Amal and his mother do not currently have full-time jobs and they do not qualify for medical insurance. Amal reports that they have applied for state benefits but have not attended the necessary appointments to fill out the paperwork to implement those benefits.

Doretha has never visited the agency, but Amal requested information on ways to help his mother get out of the house. Amal revealed his mother is not comfortable leaving the house because of language barriers and her fears of being found by his violent father. Amal has no contact with his father or his father's family due to Domestic Violence (DV) order.

Amal disclosed that he occasionally uses marijuana and often drinks too much. Amal believes that he cannot be successful due to his lack of education, poor social skills, and lack of job experience. Amal and his mother are Muslims, but do not participate in daily prayer or family customs. During one of his previous visits to the agency, Amal mentioned that he also is questioning his sexual orientation. He is not attracted to females, which has caused problems in his relationship with his mother due to their Muslim customs and religious practices.

Amal believes turning away from his cultural traditions and religious beliefs is part of the reason why he has mental health issues, sexual orientation uncertainty, and continued problematic use of alcohol and other substances. Amal came to the agency to find information about higher education, job placement referrals, mental health, substance abuse, and/or other relevant local services.

For each of the four identified concerns (mental health, substance and/or alcohol use, sexual orientation confusion, and job skills and/or education) find two relevant national/state or local resource that you would recommend for the client. Note: You should consider Amal's details and background and use only appropriate unbiased resources.

Resources and referrals may include:

• Websites
• Phone numbers
• Psychoeducational materials such as fact sheets and hotlines
• Health and wellness
• Articles and assessments
• Webinars
• Financial calculators
• Outside professional agencies (medical, occupational, dental)
• Job placement centers
• Utilities
• Childcare
• Finances
• Legal assistance

You might find these tips helpful in locating resources for Amal.

• To find national resources, visit the U.S. Department of Health and Human Services website using the following weblink.Then click on the button for Programs & Services. See if any of the available programs/services are applicable to Amal's concerns.
  • Department of Health and Human Services (https://www.hhs.gov/)
• To find resources within your state(CA), you might conduct a Google search pairing the name of your state with "mental health resources.
• You could also search for LGBTQ community centers/organizations in your city and/or state, using Google.
• Finally, to see what other resources might be available within your community, you can conduct a Google search for the term community resources followed by the name of your county, city or state.

List each selected resource in the appropriate cell in the provided table template below and provide a brief summary/overview of the resource and how you think it would benefit Amal. Be sure to indicate if the resource is a local, state or national.

Client Concern	First Resource	Second Resource
Mental health
Substance and/or alcohol use
Sexual orientation confusion
Job skills and/or education

• Support plan completed by:
• Organization: [create a name for the agency and insert here]
• Client Name: Amal Client
• Client Age:
• Client Gender Identification:
• Your Name and Role:
• City/State:

Date of support plan:

This plan will be reviewed on:(1 month from date)

Please ensure you read the statement below, then sign and date the form.

Informed Consent

I understand that completing this form will lead to a computer record being made, which will be treated confidentially. The agency will hold this information to provide information, advice, and support to meet needs and requests. To do this, the information may be shared with relevant national, state, or local agencies and providers of services. This document will also help reduce the number of times the client is asked for the same information.

Client Name________________________________________________________________

Signature__________________________________________________________________

Outreach Specialist Signature__________________________________________________