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The policies and procedures of ABC Company is Effective from the 24 th of July 2020, the Queensland Government has released 'Restrictions on Businesses, Activities

The policies and procedures of ABC Company is Effective from the 24th of July 2020, the Queensland Government has released 'Restrictions on Businesses, Activities and Undertakings Direction (No. 5)' in response to the COVID-19 pandemic.

https://www.health.qld.gov.au/system-governance/legislation/cho-public-health-directions-under-expanded-public-health-act-powers/business-activity-undertaking-direction

Safe Work Australia have released COVID-19 safety checklists in accordance with workplace safety, physical distancing, cleaning, health, hygiene and facilities and transitioning back to work.https://www.safeworkaustralia.gov.au/collection/workplace-checklists-covid-19

You are the head of strategy for a company of ABC Company. Your company is planning to return to the office from Working from Home (WFH) arrangements. The company operates an office space where 55 individuals will be situated. To comply with social distancing requirements, you may be required to restrict the inflow of staff returning to the office, meaning one or more departments may be required to continue the WFH arrangements. Departments are formulated as per the table below.

Department Number of Staff
Marketing 12
Finance 10
Compliance 8
Advisory 18
Customer Service 5
IT 4
TOTAL 55

In 1000 words or less:

You are responsible for completing the following tasks:

  • Identify which department/(s) is most suitable to continue WFH arrangements
  • Outline key changes which will come into effect resulting from COVID-19 and returning to office.
  • Determine strategies for the facilitation of two-way flow of information between management and relevant departments (still working from home).
  • Identify strategies to maintain worker satisfaction throughout the transition process.
  • Determine strategies to maintain staff KPIs, monitor worker feedback and support worker performance during transition process
  • Establish strategies to proactively take necessary corrective action for unresolved problems and issues in the workplace.

You will also need to:

  • Discuss/communicate this with relevant personnel to formulate changes that can help your team's performance
  • Explain how the organisation will adhere to any relevant legislation, regulations, standards and codes and maintain relevant workplace documentation and resources.
  • Discuss your results with your team if required to help team performance, developing and explaining strategies and discussing options for individual improvement.

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