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The popular television program Undercover Boss took management by walking around (MBWA) to the next level by having top executives from companies like Chiquita Brands,

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The popular television program "Undercover Boss" took "management by walking around" (MBWA) to the next level by having top executives from companies like Chiquita Brands, DirectTV, Great Wolf Resorts, and NASCAR work incognito among line employees. Executives reported that this process taught them how difficult many of the jobs in their organizations were, and just how much skill was required to perform even the lowest- level tasks. They also said the experience taught them a lot about the core business in their organizations and sparked ideas for improvements. Watch the Popeyes episode of Undercover Boss - https://youtu.be/Oh5HQEMAFZs Analyze the episode and use your knowledge of Organizational Behaviour to advise the Popeye's Team how they can improve organizational effectiveness

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