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The postmaster of a small western town receives a certain number of complaints each day about mail delivery. 1 2 3 4 5 Number

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The postmaster of a small western town receives a certain number of complaints each day about mail delivery. 1 2 3 4 5 Number of complaints 4 12 16 8 9 66 DAY 7 8 9 10 11 12 13 14 5 13 14 7 6 4 2 10 Click here for the Excel Data File a. Determine three-sigma control limits using the above data. (Round your intermediate calculations to 4 decimal places and final answers to 3 decimal places. Leave no cells blank - be certain to enter "O" wherever required. Round up any negative control limit value to zero.) UCL LCL b. Is the process in control? Yes No

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