The practical capacity % is 80%

Weisgarber Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study: Weisgarber Corporation Customer Service Department Data Inputs Resource Data: Number of employees Average salary per employee Weeks of employment per year Minutes available per week (45 hours x 60 minutes) Practical capacity percentage 23 37,560 60 2,700 (expression error)8 Processing Credit Reviews 52 Processing Resolving Activity Data: Minutes per unit of the activity Orders 20 Queries 26 Cost Object Data: Number of orders processed Number of queries resolved Number of credit reviews processed Customer G 35 19 All Customers 49,340 23,640 2,270 Required: a. Prepare a time-driven activity-based costing Customer Cost Analysis report that determines the total Customer Service Department cost assigned to Customer G b. Prepare a time-driven activity-based costing Capacity Analysis report for the Customer Service Department that determines the impact on expenses of matching capacity with demand