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The president of a company has asked the quality manager to take responsibility for implementing a new quality training program, and the quality manager creates

The president of a company has asked the quality manager to take responsibility for implementing a new quality training program, and the quality manager creates a multifunctional team which develops a plan to train employees in total quality management (TQM) principles. In the rollout of the TQM training for this company, which of the following groups should be last to be trained? Exit Calculator A Manufacturing operators B Top management C Middle management D Proposed team leaders

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