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The probability of a call center receiving over 400 calls on any given day is 0.2. If it does receive this number of calls the

The probability of a call center receiving over 400 calls on any given day is 0.2. If it does receive this number of calls the probability of the center missing the day's target on average caller waiting times is 0.7. If 400 calls or less are received the probability of missing this target is 0.1. The probability that the target will be missed on a given day is:

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