The problem statment is A transport business owner in the school or tourism sector who feels distressed about the existing labor shortage of drivers needs to hire new talents but faces uncertainty on how to attract them. base on the empathy mapping i did and showed in the pic Empathy Mapping Write

Purpose:

$$ Briefly explain your rationale for using this tool$/$method

Implementation:

$$ Describe in short how your group used this tool$/$method

Output:

$$ What information was forthcoming from implementing this tool$/$method$?$

$$ Include easy viewable graphs, images, or tables.

Insights:

$$ What are the main learnings or insights you gained from having used this tool$/$method$?$

$$ How does this assist your group in progressing towards the proposed solution?