The process of effectively managing complex projects is ongoing and evolving and will be that way for the foreseeable future. As a result, there are continuous efforts to improve this practice and the process in its use with software development projects and business process analysis. How would you describe the benefits of (a) the Continuous Process Improvement Model (CPIM), (b) the Process Quality Matrix (PQM), and (3) Zone Maps to organizations in attaining and sustaining a competitive position in fast-paced information-age industries?