The process of giving good feedback has, at least, the following important functions: a. Provide people with a sense of accomplishment and reinforce positive action b. Embarrass and belittle people c. Determine who should be fired and who should be promoted d. Provide an indicator of problems and opportunities for improvement e. Give the leader a chance to boast In order to ensure that teams are at least "self-managing", the lesson module suggests that leaders consider all of the following tactics to achieve this end: a. Focus on means, micro-manage, discipline people b. Focus on ends not means, don't micro-manage, discipline people c. Focus on ends not means, don't micro-manage, support the people and the process d. Focus on means, macro-manage, support the people and the process True False