The process of renewing vehicle registration in a DMV consists of three steps: 1. Checking in the appointment (1 minute) 2. Verifying the documents ( 3 minutes) 3. Renewing the registrations and receiving payment ( 12 minutes) Step 1 has one employee, Step 2 has two employees, and Step 3 has 8 employees. On average, a customer arrives every 2 minutes. What is the average labor utilization? 56.12% 63.46% 72.73% 78.88% QUESTION 4 Which of the following statements is TRUE? Given the same flow rate, if a processing time increases, the total idle time increases. If the number of employees increases, the total idle time increases. If the cycle time increases, the flow rate increases. If the average labor utilization increases, the total idlo time increases