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The products or services provided by a firm's substitutes meet _ _ _ _ _ _ _ _ customer needs in _ _ _ _
The products or services provided by a firm's substitutes meet customer needs in ways as the product provided by the firm itself.
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Strategic Management A Competitive Advantage Approach, Concepts
Authors: Fred R. David
14th edition
132664232, 978-8120348851, 8120348850, 978-0132666213, 132666219, Google, 978-0132664233
