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The Program Administrator is on vacation, you are on the support pager and an individual is experiencing a mental health crisis. Describe what steps you

 The Program Administrator is on vacation, you are on the support pager and an individual is experiencing a mental health crisis. Describe what steps you would take to respond to this situation.


2. An individual is having a difficult time adjusting to their new residential setting. How would assist this individual in adjusting to this major transition?


3. Maintaining 24 hour program coverage is required in a personal care setting. Please discuss how you would deal with a situation in which a program is understaffed by 2 full-time (40 hours/week) Personal Care Associates.

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