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The Purchasing Department often wasted time going back to company's managers who gave them order forms which could not be used for some reason or
The Purchasing Department often wasted time going back to company's managers who gave them order forms which could not be used for some reason or another. So they recorded the problems over one month and found several causes including but not limited to the following (1) missing page, (2) missing authorization, (3) missing required information, (4) incorrect field used, (5) unclear writing, (6) incomplete forms, and (7) others. The following Histogram indicates the frequencies' percentage of the problems. 45 40 35 30 25 20 15 10 others missing page unclear writing missing authorization missing information incorrect field used incomplete forms Rearrange the data using Pareto Chart and then analyze the problems and propose appropriate solutions
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