The purpose of this assignment is to enhance learners' ability to discuss the widespread
use of information technology in the banking industry.

REQUIREMENT:
The advancement of technology within the banking industry has led to the development
of online banking, also referred to as internet banking. As a result, bank customers have
the ability to manage their finances and perform virtually any transaction that could be
completed in a physical branch. Learners must refer to FIVE articles in journals to discuss
the following:

The discussion should cover the following aspects:
1. Explain the roles and functions of the Internet in Online Banking.
2. Discuss the significance of Online Banking in the era of digitalisation.
3. Discuss how bank customers would benefit from using Online Banking.
4. Discuss the drawbacks of Online Banking from the perspective of bank
customers.
5. Discuss the issues and challenges associated with the implementation of Online
Banking.
6. Summary of the assignment.