The purpose of this project is to allow students to apply their Six Sigma (6) knowledge by addressing a quality issue in the case study industry.

DMAIC (Define ,Measure, Analyze, Improve, Control).

Describe Define phase : Introduce the selected firm, evaluate the selected process and quality issue, and apply the tools in define phase suchas CTQ (Critical to Quality), and SIPOC (Suppliers, Inputs, Process, Outputs, Customers) and Pareto Chart