The questions below are based on separate case studies of the transformational role of IT, contained in the following three articles. Address each question below in the context of each of the three cases. (please copy and search)

• Institutional perspectives on the process of enterprise architecture adoption
• The design of a system for online psychosocial care
• Strategic actions in a platform context

QUESTIONS (ANSWER ALL FOR EACH CASE)

1. Consider the following two claims
   • "There is a growing interdependence between a firm's ability to use information technology and its ability to implement corporate strategies and achieve corporate goals."
   • "To fully understand information systems, you must understand the broader organization, management, and information technology dimensions of systems and their power to provide solutions to challenges and problems in the business environment."

Discuss whether or not each of the three case studies provides empirical support for the above two claims. (You need to show, by means of comprehensive review and discussion of the available facts in the case studies, how they do or do not uphold each claim.)

1. Business processes
   1. Which specific business processes and/or management activities in the "business information value chain" like supply chain management, enterprise management, customer management, knowledge management, planning, coordinating, controlling and modelling and decision making comprise the focus of the IT efforts in each of the three firms/business units (data collection and storage, transformation into business system and dissemination)?
   2. For each firm/business unit, do the business processes and management activities you identified above seem to be well supported by its information processing activities? Explain your reasoning.
2. Which "strategic business objectives" of information systems are evident in each case study? Discuss.
3. What kinds of ethical issues are evident in each case study, even if not mentioned explicitly? Discuss. Ethical issues are Information rights and obligations What information rights do individuals and organizations possess with respect to themselves? What can they protect? Property rights and obligations How will traditional intellectual property rights be protected in a digital society in which tracing and accounting for owner- ship are difficult, and ignoring such property rights is so easy? Accountability and control Who can and will be held accountable and liable for the harm done to individual and collective information and property rights? System quality What standards of data and system quality should we demand to protect individual rights and the safety of society? Quality of life What values should be preserved in an information- and knowledge-based society? Which institutions should we protect from violation? Which cultural values and practices does the new information technology support?
4. Which types of e-commerce (refer to B2C, B2B, C2C, G2C, G2B, etc.,), if any, are evident in each case study, even if not mentioned explicitly? Discuss.