The questions below relate to the following case study: System: Management Information System

$($MIS$)$

Harare Technical College is a tertiary institution based in the heart of Harare, in Zimbabwe. The

college$$s main goal is to address Engineering Skills shortages in Zimbabwe. The College offers

Engineering courses and Work Integrated Learning to students across length and breadth of rural

and urban Zimbabwe. As part of its renewal strategy to keep up with technological developments,

the online college has to implement robust Management Information System to simplify enrolment,

communication, billing and learning in general.

You are part of the Project Team that is appointed to spearhead the development of the

Management Information System. As a Software Development Consultant, you are also required to

document requirements of the Management Information System and design the overall system

applying good design principles. You are also required to study agile project management approach

as its going to be applied in the software development project. The Project Team will consist of a

Project Manager, Product Owner, Scrum Master and Development Team $($Software Development

Consultants with different specialities$)$ and will be required to document the SDLC as part of the

project deliverables.

As part of the business processes the system has to cater for, the Online Tutor will load online

tasks, review the tasks, maintain the versioning of the tasks, assign online tasks to students,

assess and moderate the tasks, aggregates the results of the completed tasks, and captures

them. The Lecturer will oversee and supervise the work of the Online Tutors. Lecturer report to

the Head of Department $($HoD$).$ The Lecturer$$s duty in the workflow will be to moderate the

results after they are captured by the Online Tutor, approves the results, sign them off and

submits them for capturing. The results will end up in the HoD$$s Office. The HoD receives the

results reports, moderates the reports, selects best performer and issues the final approval. The

office of the HoD has a full$-$time Office Manager. The Office Manager supports the Management

Information System by constantly updating students academic records, unblocking blocked

courses on behalf of students and doing general updates to course records. It is also the duty of

the Office Manager to enroll new students on the Management Information System.

Results are captured per Course, a Course belongs to a Department and a Department belongs to a

Faculty within the College. Students can enroll for more than one Course and Online Tutors are

allowed to facilitate many Courses during the course of the year. The Management Information

System should also have a fuctionality for students to register, check course costs, download proof

of registration, update contact details, and download statement of account compiled by finance. All

the above functionalities will be delivered in the first phase of the Project.

Quality is valued at the College and no project is approved if this aspect cannot be demonstrated.

Implementation of Integrity Controls is mandatory to ensure overall quality. Before deploying the

system in Production, the project team will embark on a data take$$on exercise because an

operational system requires a fully populated database to support ongoing processing. As stated

that Quality is valued at the College, the development team is forced to apply strict rules around

Unit Testing and Integration Testing. Performance or stress testing report will form part of the

approval process before the system is deployed into production. To save money on database

licencing the College mostly uses open source software and relational database management system

$($DBMS$).$ MySQL is a free and open$$source DBMS to be used during the Project. All the databases on

MySQL including the back$$ups should be encrypted.

After the deployment of the system in production, the project team will embark on the second

phase of the Project. Other functionalities of the Management Information System that will be

catered for in the second phase, are the ability for Students to lodge disputes, view results, rate

the course content, like the content, comment on the content and chat with Online Tutors. The

Management Information System should also be accessible on a Mobile Device.

$2.$Develop a UML activity diagram to model the activities between the Online Tutor, Lecturer and the

HoD. $(30)$