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The Radiology Department regularly collects patient satisfaction data and wanted to determine if patient satisfaction differed based on the payer for the service. They categorized

The Radiology Department regularly collects patient satisfaction data and wanted to determine if patient satisfaction differed based on the payer for the service. They categorized patients as either having the Government as their payer (Medicare, Medicaid, military, etc.) or Other (for private insurance, self-pay, etc.)

The summarized results for patient satisfaction with their service is found in the table below.

Highly Satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied Total
Government 17 20 15 30 50 132
Other 16 23 43 29 27 138

Total

33 43 58 59 77 270

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