The responsible business leader must understand the critical dimensions of product and service quality, and be prepared to respond strategically and fairly should issues arise. Match the dimension of quality to its corresponding example. Group of answer choices Perceived quality The newest Mercedes has great acceleration, handles like a dream, and the cabin offers luxurious comfort. Reliability Just looking at a Rolex watch demonstrates the brand's craftsmanship, reputation and brand prestige. Features Online footwear and clothing retailer Zappos has built an excellent reputation for 24/7 personalized service, through a responsive social media presence as well as live chat and email interaction that appears in one thread. Performance Toyota has established itself as a consistent and dependable automobile brand with models such as Camry and Corolla. Providing omnichannel support Microsoft Office Suite offers various software applications, such as Microsoft Word, Excel, and PowerPoint, providing users with a wide range of tools for productivity and creativity