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The return-on-investment numbers are difficult to calculate forinvestment in electronic commerce because: the costs and benefitsare hard to quantify? information technology is difficult toacquire ?sale/purchase

The return-on-investment numbers are difficult to calculate forinvestment in electronic commerce because: the costs and benefitsare hard to quantify? information technology is difficult toacquire ?sale/purchase prices are unstable? the workforce keepschanging? which one is correct?

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