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The Robotics Manufacturing Company operates an equipment repair business where emergency jobs arrive randomly at the rate of two jobs per 8 - hour day.
The Robotics Manufacturing Company operates an equipment repair business where emergency jobs arrive randomly at the rate of two jobs per hour day. The company's repair facility is a singleserver system operated by a repair technician. The service time varies, with a mean repair time of hours and a standard deviation of hours. The company's cost of the repair operation is $ per hour. In the economic analysis of the waiting line system, Robotics uses $ per hour cost for customers waiting during the repair process.
a
What are the arrival rate and service rate in jobs per hour? Round your answers to four decimal places.
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