The Robotics Manufacturing Company operates an equipment repair business where emergency jobs arrive randomly at the rate of two jobs per $8-$hour day. The company's repair facility is a single$-$server system operated by a repair technician. The service time varies, with a mean repair time of $3\mathrm{.}2$ hours and a standard deviation of $2\mathrm{.}0$ hours. The company's cost of the repair operation is $$26$ per hour. In the economic analysis of the waiting line system, Robotics uses $$37$ per hour coThe company is considering purchasing a computer$-$based equipment repair system that would enable a constant repair time of $3\mathrm{.}2$ hours. For practical purposes, the standard deviation is $0.$ Because of the computer$-$based system, the company's cost of the new operation would be $$29$ per hour. What effect will the new system have on the waiting line characteristics of the repair service? $($Round your answers to four decimal places. Report time in hours.$)$

Wq $=$

h

W $=$

hst for customers waiting during the repair process.