The root causes of the problems at Guanghe are several but to put it in short: - John Stevens although an experienced and capable manager for the company is not inter- culturally prepared to work at a firm in China with Chinese co-workers. - Chee Lung Tham is responsible as he failed to take those important issues into consideration before hiring Stevens. In China, hiring a Western manager is not recommendable if this person is not culturally prepared and/or previously trained in order to take on the job and achieve positive results and long stability. Being experienced and qualified is not enough to take that important job at Guanghe