The Saint Lucia Blood Bank, a private charity partly supported by government grants, is located on the Caribbean island of Saint Lucia. The blood bank has just finished its operations for September, which was a very busy month due to a powerful hurricane that hit neighboring islands causing many injuries. The hurricane largely bypassed Saint Lucia, but residents of Saint Lucia willingly donated their blood to help people on other islands. As a consequence, the blood bank collected and processed over 20% more blood than had been originally planned for the month. A report prepared by a government official comparing actual costs to budgeted costs for the blood bank appears below. Continued support from the government depends on the blood bank's ability to demonstrate control over its costs. Saint Lucia Blood Bank Cost Control Report For the Month Ended September 30 Actual Results Liters of blood collected Medical supplies Lab tests Equipment depreciation Rent Utilities Administration Total expense Planning Budget Variances 560 440 $ 7,788 $ 6,380 $ 1,408 U 5,025 4,840 185 U 3,430 3,100 330 U 1,300 1,300 0 732 11,920 $ 30,195 650 11,400 82 U 520 U $ 27,670 $ 2,525 U The managing director of the blood bank was very unhappy with this report, claiming that his costs were higher than expected due to the emergency on the neighboring islands. He also pointed out that the additional costs had been fully covered by payments from grateful recipients on the other islands. The government official who prepared the report countered that all of