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The same supplier wishes to increase customer service level by achieving a new On Time Delivery Rate of 97.5%. This improvement, however, will results in
The same supplier wishes to increase customer service level by achieving a new On Time Delivery Rate of 97.5%. This improvement, however, will results in a 5% increase in transportation cost because it costs more in driver hours to achieve this improved on time delivery rate
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Management
Authors: John R., Jr. Schermerhorn, Barry Wright
3rd Canadian edition
1118789296, 1118789292, 978-1118789292
