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The service concept is denoted by a core product and its supplementary services . A popular notion in describing supplementary service elements is by using

Theservice conceptis denoted by acore productand itssupplementary services. A popular notion in describing supplementary service elements is by using theFlower of Serviceframework. Based on your understanding of the Flower of Service framework, explain theEIGHT (8)petals denoting the supplementary aspects of the service provided bya medical facility/hospital of your choice. Use examples for each petal.

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