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The service expectations of customers can be reset by _____. Multiple choice question. making services more attractive than they actually are giving them options for
The service expectations of customers can be reset by _____. Multiple choice question. making services more attractive than they actually are giving them options for meaningful aspects of service making unrealistic and highly ambitious service promises refraining from extending tiered-value service offerings
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Project Management For Business And Engineering Principles And Practice
Authors: John M. Nicholas
2nd Edition
0750678240, 9780750678247
